MID Information and Updates

MID Database update information for insurance providers

Use the information in this table to update records held on the MID Database – note this is for Motor Fleet and Motor Trade policy holders only to update the UK Motor Insurance Database.

Insurer Email and Website Helpline Details
NIG www.midupdate.com 0845 609 0689 User name and password obtained by calling the helpline
AXA mid.axa@axa-insurance.co.uk 0870 900 1183 Email updates directly to Axa
RSA www.rsagroup.com 0845 070 0451 Bottom right hand corner there is a link to MID log in page, user name and password as per documents received
AVIVA www.midupdate.com 0845 301 5762 User name and password obtained by calling the helpline
ARISTA www.midupdate.com 0117 300 6488 User name and password obtained by calling the helpline
ZURICH www.zurich-vehicles.co.uk 0800 085 0597 User name and password obtained by calling the helpline
ERS motortrade@equitygroup.co.uk
www.midupdate.com
(fleet only)
0870 787 4290 User name and password obtained by calling the helpline
LIVERPOOL VICTORIA midoperations@lv.com 01277 263 636 For Fleet policies with over 20 vehicles, clients have the option to update MID themselves. As per documents received
Covea www.coveainsurance.co.uk 0844 902 1000 Under ‘Commercial Motor’ select ‘MID Vehicle Update’ and follow instructions
QBE www.midupdate.com
(fleet only)midnotification@uk.qbe.com
(motor trade)
0800 389 2674 User name and password obtained by calling the helpline
TRADEWISE www.twonline.co.uk 0208 350 4020 Create own account (policy number required)
TRADEX www.tradexinsurance.co.uk 0845 330 3333 Under ‘Existing Customers’ click ‘Update MID’ and choose either the Online or Text Message facility
MOTOR TRADE SOLUTIONS www.motortradesolutions.co.uk 08447 258740 Clients fill in their details online and submit to Motor Trade Solutions
CHAUCER MID www.chaucer-insurance.co.uk 01227 284700 Clients fill in their details online and submit to Motor Trade Solutions